What about the confidentiality of our data?

Our service is strictly private and confidential and before commencing with any work we sign a non-disclosure confidentiality agreement to protect both parties. Our business relies mostly on positive referrals and references and therefore is on our best interest to earn and maintain your trust. 

We have our own team of professional accountants, internal and external auditors, why would we need SmartRecon?

Due to limited resources, accounting firms and accounting staff are seldom in a position to perform a line-by-line analysis effectively.  Our automated processes and highly skilled analysts allow for fast and cost effective review of historical transaction records.

We have a state of the art accounting package and therefore this would be a waste of time?

All accounting software systems require human input and, despite our best efforts, ‘to err is human’.  The service we provide has Zero upfront costs to company, therefore, if we don’t find any faults in the system, you will have ‘piece of mind’ at no cost.

We are an extremely busy company and our staff will not have time to assist with this?

The majority of our work is performed off site and requires very little input from your personnel. Once the report is compiled we will meet with the necessary management and accounting entities to discuss and agree on recoveries.

I am worried that this service will upset my employees?

It shouldn’t. Our process reveals accounting inaccuracies and mistakes, due to both human and system configuration errors.  We find that accounting professionals are dedicated to accurate and compliant recordkeeping, and our service enhances this critical accounting prerequisite.  Our service extends to correcting system configuration oversights, and creating awareness and controls to prevent potential accounting inaccuracies reoccurring after our process is complete.  Our service keeps on adding value after the recovery is completed.

How long will this process take?

After we receive the required data, we aim for a turnaround time of 7 to 14 working days. This time frame might be extended for larger data volumes.

When is the best time to have this analysis done?

Current legislation allows for adjustments to be made for a period of 5 years, from the initial transaction date.  Should this period be exceeded, it will prove difficult for companies to recover losses from tax authorities or suppliers, both for incorrect payments or unclaimed benefits and allowances.

With no upfront or hidden costs it sounds too good be true…..is it?

No. With a 100% success rate we are confident with our service delivery. We only invoice once the recovery of the identified losses has been made, therefore SmartRecon carries all the risk and costs of the analysis.